The Mission Statement of the Pleasants Learning Academy is to “provide meaningful training to deserving employees of the Pleasants Organization”.
Session 1: Differences between Managers and Leaders
Session 2: Having Difficult Conversations with Employees
Session 4: Conducting an Interview
Session 5: Enhancing Client Interaction
Session 7: Understanding the Employee Handbook
Session 8: Performance Improvement Plans
Session 9: Alignment & Accountability
Session 10: Instituting a Career Development Plan
Session 11: Hiring & Recruitment
Session 12: Marketing #101
Session 13: Evaluating Performance
Session 14: In Basket Exercises & Personality Testing (Meyers Briggs)
Session 15: Onboarding
Session 16: Understanding Change in the Workplace
Session 17: Making the Transition to Boss
Session 18: Setting Goals & Objectives
Session 19: Conflict Resolution
Session 20: Accountability
Session 21: Performing a SWOT Analysis
Session 22: Providing Excellent Customer Service
Session 23: References, Background Checks & Offer Letters
Session 24: Progressive Discipline
Session 25: Teaching Smart People How to Learn
Session 26: Improving Your Communication & Listening Skills
Session 27: The Skillful Art of Negotiation
Session 28: Mentoring, Coaching & Succession Planning
Session 29: Company Culture
Session 30: How to Conduct Stay & Exit Interviews
Session 31: Core Focus & Alignment
Session 32: Teambuilding
Session 34: Enhancing Employee Morale
Session 35: Decision Making
Session 36: How to Create a Career Development Plan
Session 37: Recruitment, Hiring & Retaining the Best Talent
Session 38: Train the Trainer
Session 39: Time Management
Session 41: Maintaining a Good Work-Life Balance
Session 42: Understanding Employee Engagement
Session 44: Managing Stress
Session 45: Emotional Intelligence
Session 46: Wellness in the Workplace
Session 47: How to Become More Organized
Session 48: Writing & Maintaining Job Descriptions
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